Technical support time: Working days: Monday to Friday
9:00am ~ 11:45am   14:00pm ~ 18:00pm
During working hours, our technical staff are online (MSN, Skype, Yahoo) to answer your questions. Holidays (Saturday and Sunday)
Domestic clients can call our technical staff directly for assistance.
Due to time difference, international clients can e-mail our technical staff for assistance. We will reply within 1~2 working days.

Technical support range: 1.Provide technical standards and protocols
2.Provide SDK support
3.FAQ
4.Technical solutions
Please dial our hotline if you need information about product certification, maintenance, application and development.
0755-33630373 Shenzhen headquarters

If you can’t reach the telephone No. above, please e-mail your name, phone No., product model you’ve purchased, product serial No. (if possible) and queries to the addresses below:
chainwaypan@chainway.cn
liuliming@chainway.cn
meng@chainway.cn
We at Chainway will contact you within one working day after receiving your e-mail.
We at Chainway are dedicated to serving you with our hearts and souls. Thank you for your cooperation.