How to send faulty devices for RMA?
a. Apply RMA list and non-commercial invoice from service center.
b. Please declare delivery as normal USB barcode reader with the piece of $25 per unit and do not send back the accessories especially batteries if they are working fine. Please send back by DHL/Fedex if it is possible since this would be easier for custom clearance. Fill and send RMA request sheet and non-commercial invoice by paper copies. And send the faulty devices no more than 3 pieces in one packet.
How to make hard-reset for C66?
1.Press&hold power button and volume+.
2.Until you see No commands.
3.Press&hold power button and volume+ again to enter factory mode list.
4.Press volume- to select Wipe data/factory reset.
5.Press power button to execute.
How to send devices for R&M by delivery?
a. Apply RMA list and non-commercial invoice from service center.
b. Please declare delivery as normal USB barcode reader with the piece of $25 per unit and do not send back the accessories especially batteries if they are working fine. Please send back by DHL/Fedex if it is possible since this would be easier for custom clearance. Fill and send RMA request sheet and non-commercial invoice by paper copies. And send the faulty devices no more than 3 pieces in one packet.