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Ticket Verification Solution with Barcode Technology

Background
If there is one thing about event management that can be considered tough, it has to be ticket management. Vivatickets a leading event booking service provider in Italy offers thousands of tickets online. Like other service providers, Vivaticket also includes a wide range of event that includes sports events, exhibitions, live performance, cultural event, Theaters, and theme parks, etc. A manual process is just not enough to manage the ticket booking, especially when thousands of people book and cancel the tickets continuously. Thus, the company introduced a new solution with the help of Chainway C70 mobile computer for ticket management.

Challenges
1. The normal ticket is subject to forged and can be easily counterfeited.
2. It takes a long time to inspect the tickets so the chances of manual errors are much higher.
3. Real-time data is not available for analysis and better ticket management.

Solution
As per the requirement of ticket inspection, Vivaticket implemented a solution which purely relied on barcode technology to scan and authenticate the tickets for events. The company chooses Chainway’s best performing C70 mobile computer that comes with a barcode scanner, wireless network, and other functions. An inspector can scan the ticket’s barcode with the help of C70 mobile computer and update the information in real-time in the main database.

Effects
1. The new intelligent process has reduced the time consumed in ticket inspection.
2. Counterfeit tickets identification has been more accurate as a result number of fraud cases has reduced significantly.
3. Ticket management analysis is very easy now as real-time data is available all the time with concern authority.
4. Customers are experiencing a better service because they need not spend a long time in queues.
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