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Mobile Computer Implementation in E-commerce Company

Background
Ecommerce companies operate with large warehouses. Gordon is one of the e-commerce company in New York that covers over 400000 sqft area in the warehouse and managed by 200 employees. The company manages countrywide distribution network to support many big eCommerce companies such as Amazon Gordon was operating on a traditional method of logistics and distribution which was costly and provide low operational efficiency To overcome these problems, the company recently deployed Mobile computer system toeffective manage the logistic operation with less cost.

Challenges
1. Gordon manages large storage areas with a manual process. That is why, the worker needs more time in manual product identification for product entry, dispatch, and delivery on a daily basis.
2. High inefficiency in logistics distribution and human errors during sorting Delivery Process Result in Low and Customer Satisfaction.
3. Not Products's usually do to REACH The Customer Because AT A Real-Time Time Inventory Status Not Available with IS Management.
4. Not Aware of the Customer IS The Delivery Status Order of His. THUS, has to the wait for A of He Long Time the without the any Order Confirmation of Delivery Time & DATE.

Solutions
Over the years the company has been using the barcode on the products but it was not effectively used. Implementing Chainway's C72 mobile computer was a positive move towards automatic data capturing process that would improve the overall operational efficiency in logistics management. This device gave the worker a data support where all the information could be visible on a mobile computer screen such as item code, product name, supplier and product destination, etc. On the basis of this information, products could be supplied to different warehouses without any confusion or delay. Furthermore, the Stored in the Data could BE Real-Time for the Analysis and Support to the Customers with the Order at The Tracking Features.

Effects
1. The automatic process has improved the operational efficiency and save a lot of time initially involved in product identification.
2. Real-time visibility of data guarantee the timely delivery of the product to the end customers. Development Strategy and Analysis.
3. The Customer the Order Tracking Support Help to Ensure® The Timely and Time Delay DATE the any of the without Order. Hence Able to Develop The Company Customer Satisfaction.
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