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Boost Postal Services with Barcode Technology

Background
Morocco post is a new generation logistics service company which contain various services like land transportation, urgent delivery, express mail, custom delivery freight forwarding. With the presence of many warehouses and regional centers in the country out of which it has a big market share in the parcel market. To maintain its market share and boost the quality of service, Morocco post adopted a barcode-based technology in its logistics and distribution centers.

Challenges
1 It is difficult to identify the items received, sorted and delivered by manual records maintenance. Management usually faces the issues of error and manipulation of data.
2. As data cannot be shared in real-time. So, the location and status of courier could be in a trace.
3. The customer has a low satisfaction level because he could not know when he will receive the order.
4. Management was unable to carry out services like express delivery or urgent delivery in the absence of real-time data management.

Solution 
With the strong focus on implementing barcode solution, Morocco post selected Chainway C6000 mobile computer for the express delivery process. These devices were integrated with the best performing industrial barcode scanner and Wifi feature facilitated to record and update the captured information in the main database. With the help of a mobile computer, management can easily identify the route of delivery and operational data for better understanding and analysis.

Effects
1. Operational efficiency of warehouses has increased many folds. From receiving to delivery, all the process has been a smooth line.
2. The new solution has reduced the error rate and improve the parcel management with intelligent sorting of express deliveries.
3. The intelligent solution facilitates the management to take prompt action in an urgent situation without affecting the delivery deadline.
4. Administrators need not be in the field to closely monitor the shipments. Now they can monitor every shipment and delivery through backend data.
5. Company able to handle the competition and stabilized its market share by enhancing customer satisfaction. 
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