Voice-based Warehouse Management Solution

Background
Everyone is familiar with the fact that Retail is the most booming sector and the most favourite area for implementing AIDC solution for the best customer experience.  Fast Fishing is one of the best examples of this. Fast Fish is a leading retailer in China that offers high-quality apparel women, men, and children. Company operate its stores in big cities like Jiangsu, Shanghai, Guangdong, Beijing, Liaoning, Yunnan, Sichuan etc. which are supplied through its warehouses in Hangzhou, Humen, Beijing, and Shishi. Despite the availability of warehouse facilities in various cities, company usually faced problems in warehouse management.  Thus, in order to improve the distribution network, company implemented an RFID solution in entire warehouses and distribution networks.

Challenges
 1. Large number of orders on daily basis made the manual process difficult to manage and also subject to errors.
 2. Due to the manual process, delivery of items to the stores take a long time which further affects the sale of fast selling products in the absence of available stock.
 3. Real-time tracking was not possible for items supplied from warehouses to the retail stores which made it impossible for store manager to update about the availability of products.
 4. Manual process also made it hard to fully utilized the resources available in warehouse operation which reduced the workers’ productivity.

Solution
Fast Fish knew that Chainway is the best source for RFID readers. Thus, the company procured Chainway C71 smart handheld terminal for warehouse management solution. The C71 mobile computer comes with an inbuilt RFID reader which was integrated with warehouse software, ring, printer, and earphone to facilitate intelligent warehouse voice-directed sorting solutions. It helped the workers to perform the operation with freehand so that the stock taking-in and out process could be done quickly and efficiently.
 

Effects
1. Worker’s efficiency has significantly improved with the new warehouse management system.
2. Complete process of warehouse and logistics can be tracked easily. In the event of any problem, the source and person in charge can be easily identified to resolve the issues timely.
3. Hight speed distribution of products has been achieved with intelligent sorting solution. Now the required items can be dispatched to the store located within a time-line and without any error.
4. Fast fish does not require bulk storage of goods at store level. With real-time observation and fast delivery, management is now able to provide the sufficient stock of products as and when requested by the retail store.
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