Credit Card Application solution Introduced by A Colombia Bank

Case background
In today’s world, most people use credit cards to buy a wide range of products. Along with the dependence of people on credit cards, it has also become an important source of income for banks. But from credit card application to verification, all the work is done in the bank itself, which has a great impact on the expansion of credit card business division. Despite the demand, many people do not apply for credit cards because they do not have enough time to go to the bank and this leads to missed many business opportunities. To overcome this problem, a bank in Colombia has started using RFID mobile smart terminal for verification of credit card applications applied by local residents.
 

Challenges
  • Credit card applicants had to go to the bank to get their registration and verification done, which was very inconvenient.
  • Many people did not apply for credit cards because they did not have enough time to go to the bank and this leads to missed many business opportunities.
  • The card application was not only inconvenient but also had complicated procedures.
  • Credit card applications were manually recorded, so this process was impractical to answer urgent queries.
 
Solution
After a study, Columbia Banks expressed its confidence in Chainway P80 tablets and appointed it in its banks for verification of credit card applications. As a result, the bank got a lot of help to issue credit cards. The use of P80 Tablet was so convenient that the bank employee could easily carry out its application verification through a customer’s fingerprint scanning by visiting the customer’s place. The bank could now with great perseverance and accuracy issue credit cards to all the residents without any geographical interruption, which helped it greatly in growing its business.
 

Effects
  • Credit card applications are now processed on a real-time basis, due to which the crowd of people at the bank counter has reduced and this has also led to customer satisfaction.
  • Due to the convenience of customers to apply for credit card applications at home, many people are now applying for credit cards. As a result, the credit card division of the bank is showing good profitability.
  • With the help of automatic deification, now the customers’ information is also safe and there is no chance of errors in information processing.
  • By introducing new technology to serve its customers. Bank has enhanced its competitiveness in the market.
 
PDA Configuration
 
P/N: P80
Function: NFC, Morpho CBM-E3
 
 
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