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Ticket Inspection for Atlanta Bus Company

Background
Most of the people in the country use business as a mode of transportation because these are convenient and economical. However, the management and maintenance of the bus management system are very complex and challenging. During peak hours, most of the buses run with a crowd that creates lots of difficulty in ticket inspection. Passengers also spend a long time in the queue to swipe their cards for issuing tickets. An Atlanta bus company was facing these issues. Sure, the existing system was not up to the mark to manage peak hours requirements. Therefore, the bus management company deployed an effective bus management solution to resolve the issues.
 
Challenges
1. Existing system was prone to make mistakes, especially in the peak hours when most of the people travel and crowded buses ran on the road. Ticket inspection was almost impossible at that time.
2. Many passengers took advantage of pick hours situations and often travel without a ticket. It brought a financial burden to the bus company.
3. Real-time observation system was not installed. So, route inspection and bus status could not track automatically.
 
Solution
To overcome all the problems faced by the Atlanta bus company, Management deployed a C75 smart mobile computer with an inbuilt printer for the ticket inspection process. Officers on the bus could use this device to scan the bus card to issue and verify the bus ticket. The information on the particular card shared with the related bank of Atlanta bus company in real-time. The C75 Mobile computer also helped in monitoring bus activity and inspection of ticket issuer working on duty.
 
Effects
1. The smart ticket inspection solution helps Atlanta bus company to achieve high efficiency and service quality.
2. It strengthens the supervision and management of each bus and the ticket sellers, effectively avoiding the losses caused by human factors3. The passenger flow within the same period is increased, which improves the operational efficiency of the bus company.
4. Ticket sellers use C75 to transmit the transaction records of the day to the clearing center via a wireless network that saves time and effort.
 
PDA Configuration
P/N: C75
Function: NFC, Printing, PSAM
 
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