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Store Management for Pizza Hut in Dubai

Background Pizza Hut is the world's largest pizza chain enterprise, with approximately 34,000 chain stores and delivery units in more than 100 countries. In order to further optimize store management and enhance customer service level, Pizza Hut in Dubai decided to adopt an intelligent tablet for efficient store management. Challenges 1. The waiter enters the ordering information into the system and passes it to the kitchen staff. As a result, customers often need to wait for a longer time, which leads to customer loss.2. It is necessary to purchase ingredients and other materials almost every day in the catering industry depend upon the store requirement. The procurement management has to rely on labor and requires more labor & time, which is inefficient and prone to errors.
 

 

 


3. Managers don't know the operational status in time. They can't plan a reasonable ingredient purchase schedule. Thus, it leads to out of stock or overstock of resources and further affects the normal operation of the store.
 
Solution
 
To further optimize store management and solve problems faced in actual operation, Pizza Hut in Dubai introduces an intelligent management solution based on Chainway P80. With the application of the industrial tablet, customers can order meals with ease. The order information is transmitted to the back-end system in real-time, so that kitchen staff can immediately start the cooking process. It significantly improves the speed of meal delivery and shortens waiting time for customers. Besides, store staff can also implement intelligent management for material purchasing through P80, which saves a lot of time for the material inspection, cycle-counting, and significantly improves working efficiency.
 
Effects
 
1. New system doesn't only enhance working efficiency and meal delivery speed. But, further improves store service and management level.
2. A more intelligent ordering experience attracts more young consumer groups, which further increase store sales.
3. It enables the intelligent management of ingredient purchasing for the store and optimization of ingredient allocation, which effectively reduces the shortage of ingredients and avoids wastage of resources.
4. Managers are allowed to timely understand the operational status of the store. Now, they can accurately make a marketing plan based on the actual operation of the store. It promotes the growth of store turnover.
 
PDA Configuration P/N: P80 Industrial Tablet Function: 2D + NFC + 4G + WIFI + BT
 


 
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