sel
English

Retail Solution | Customer Experience

In the retail industry, customer experience matters. It affects how much retailers understand their target audience and how they can improve service level. Better customer experience provides a competitive advantage.
 
Imagine a retail environment integrated with item-level RFID or barcode tags, wireless infrastructure and mobile barcode / RFID scanner, store associates will have instant access to product information. By doing so, customers will enjoy a better shopping guide and engagement.
 

On-shelf Availability
When customers walk in, they are hoping to see their wanted product on the shelf. That requires never stock-out and quick replenishment. Scanning item-level RFID/barcode tag with Chainway RFID/barcode scanner provides a detailed and accurate inventory information. Retailers are capable of making decisions on which products are at low and need to restock.
 
On-shelf availability satisfies both retailers and customers. Retailers are pleased that no items are missing from the sales floor, and customers feel delighted to see so many choices.
 
 
Product Information Support
Today’s customers demand greater flexibility and convenience. If they do not get the information they need when they ask for support, they are most likely to leave empty handed with the feeling that this store is not qualified in serving customers.
 
Things change when a retail store is equipped with Chainway mobile barcode / RFID scanners. This mobile device has a stable and quick wireless communication 3G/4G/Wi-Fi, through which store associates can have real-time access to information about price, promotion, stock and other product information. They will confidently answer customers’ questions and provide professional guided selling. This product information and customer assistance enrich customer experience and enhance customer engagement. 
Other News

Subscribe to our newsletter

Sign up to be the first to learn about specials and news.

OUR PRODUCTS
Mobile Computers
Handheld RFID Readers
Rugged Tablets
Bluetooth RFID Readers
Fixed RFID Readers
Biometric Readers
RFID Modules
Printers
Vehicle Computers
Mobility Family
SUPPORT
Product Support
Technical Support
Repair and Service
FAQs
How-to Videos
CASES & PARTNERS
Case Studies
Global Resellers
Become a Partner
Cases Navigation
ABOUT US
About Chainway
News
Events
Contact Us
Industry News
English

Copyright © 2016-2022 Shenzhen Chainway Information Technology Co., Ltd. All Rights Reserved      Privacy Policy |Terms & Conditions |Use of Cookies | Support

Please help us to keep the environment clean by disposing the e-waste responsibly.
To know more about e-waste management, Click Here (http://indiaewasterecycler.com/ewastecrm/?link_id=5afe5c2c29a13)

Close
Cookies
We would like to use cookies on our website to improve your experience. By clicking “Accept All”, you consent to the use of all the cookies. Via 'Cookie Settings' you can manage your preferences. For more information about the cookies we use, click here to read our Cookie Policy
Cookie Settings Accept All
Close
Privacy Overview
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. However, blocking some types of cookies may impact your experience of the site
Accept All
Strictly Necessary Cookies
Always Active
These cookies are necessary for the website to function and camnot be swiched of in our systems.They are usully only set in response to actions made by youwhich amount to a requestfor services such as seting your prvacy preferences,logging in o iling in forms.You can set your browser to block or let you boutthese cookies, but some parts of the site will not then work. These cookies do not store any personally identfiable information.
Performance Cookies
These cookies are necessary for the website to function and camnot be swiched of in our systems.They are usully only set in response to actions made by youwhich amount to a requestfor services such as seting your prvacy preferences,logging in o iling in forms.You can set your browser to block or let you boutthese cookies, but some parts of the site will not then work. These cookies do not store any personally identfiable information.
Social Media Cookies
These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Confirm My Choices