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LOGISTICS|ASIA|

Logistics Management of an Express Company in China

Background
 
The express company is a 24-hour express delivery service provider, focusing on the last 100 meters of logistics. With the covering of all over 287 cities nationwide including all first-tier cities, it expands more than 55,000 outlets, and the cumulative number of dispatched items exceeds 1.8 billion. In order to provide more efficient services for the majority of users, the company has reached cooperation with Chainway to deploy C6000 smart handheld terminal for the final parcel distribution.

Challenges
  • As the number of parcels has increased, manual sorting is heavy-loaded and inefficient. And workers are easy to make mistakes.
  • Manual operation of the relevant shipping information takes a long time and makes mistakes due to handwriting or improper recognition.
  • Workers have no access to tracking the shipment of goods like the delivery time and delays etc., and unexpected events cannot be known and processed in time.
  • There is no reliable assessment basis for personnel management.
  • Customers are unable to have real-time logistics tracking information.
  • At the peak of the business, the accumulation of parcels is often caused.
 
Solutions
 
With the use of barcode recognition technology, the intelligent operation of parcel receiving, sorting and distribution is realized. And the key information of each order from sorting, output of the warehouse to delivery is recorded and passed to the information management platform through wireless network. The administrator can obtain information and manage it in real time on the back-end system. Meanwhile, it provides logistics information for users.
 
 Effects
 
  • Workers can easily cope with data collection with C6000 during peak business hours, improving work efficiency and customer service.
  • Real-time tracking of logistics information standardizes business processes and improves operational efficiency.
  • It achieves intelligent parcel sorting and delivery with enhanced work efficiency
  • It provides real-time tracking information, thus improves customer satisfaction.
  • It establishes a more complete logistics distribution network system, which comprehensively upgrades the corporate image and service level.
 
PDA Configuration
 
P/N: C6000
Function: 2D
 
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