|ASIA|

KFC Restaurant Management in Dubai with P80 Industrial Tablet

Background
 
KFC (Kentucky Fried Chicken) is an American multinational chain restaurant, the world's second-largest fast food and largest fried chicken chain enterprise as well. It mainly sells fried chicken and other fast foods. In order to further provide customers with more convenience in ordering, KFC in Dubai decided to use smart tablet for storefront service and management to meet the ever-changing needs of customers, while improving the information management of the storefront.

 
Challenges

 
  • Customers need to wait for a long time by traditional ordering method, which often leads to customer lose.
  • The ordering and back-end information is not connected in time, resulting in slow delivery speed.
  •  It takes a lot of time to add up the daily orders and the consumption of materials, and it is also easy to make mistakes.
  • Managers cannot easily know the sales of meals and the consumption of materials in a timely manner, thus it is difficult for them to timely formulate marketing plan and adjust material purchasing plan accordingly.
 
Solution
 
In order to optimize the management and service, KFC
 in Dubai has selected P80 multi-functional industrial tablet for store ordering service and material management. Customers can quickly order meals through P80 tablet. Meanwhile, the real-time ordering information can be sent to the back-end system via WiFi, thus it is convenient for kitchen staff to quickly obtain order information, then start to prepare meals, which greatly saves meal preparation time. In addition, intelligent material management can be performed more easily through P80 tablet with high accuracy and speed, which highly optimizes the material configuration of the store.
 

Effects
 
  • With the application of P80 tablet, it greatly shortens waiting time for customers, and enhances customer satisfaction.
  • The introduction of intelligent information platform and ordering method attracts more young consumer groups, which stimulates the growth of turnover.
  • It realizes the intelligent management of material purchase in store, and promotes the further optimization of material allocation, contributing to avoid insufficient stock and reduce waste of resources.
  • Managers can timely understand the operational status of the store, thus, they can accurately make proper marketing plan that is more in line with the actual operation of the store, which largely promotes the growth of store turnover.
 
PDA Configuration
 
P/N: P80
Function: 2D + NFC + 4G + WIFI + BT
 
Other Cases
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