RETAIL|EUROPE|

How To Get Started With European Retail Chain Visibility

Background
A new concept in beauty and health retail in Europe, the company offers a wide range of high-end perfumes, cosmetics, personal care products, and medical-care items for the whole family, all while combining comfort and convenience. Customers appreciate the extensive selection of quality goods, competitive prices, and convenient locations. Committed to enhancing the shopping experience with efficiency and comfort, the retailer adopted Chainway’s C5000 handheld terminals to improve customer service, minimize shopping time, and reduce operational costs.
 
Challenges

  • There are a wide range of products in store, so inventory checking by manual operations leads to heavy workload and high error rate.

  • Inventory visibility is low and replenishment can't be made in time, so that supply shortage or out of stock often happens.

  • It is quite difficult to quickly locate the exact merchandise that customers need.

  • All the sales data have to be transcribed to a fixed PC terminal, which is inefficient and error-prone.

  • Headquarters couldn't keep abreast of the newest sales data to make a quick response to the changing market.

 
Solutions
Integrated with barcode scanning technology, C5000 can automatically identify goods information by scanning their unique 2D barcodes, just like citizen's unique passports or driver licenses. By an easy wave of Chainway mobile readers, workers can quickly and accurately collect and match information of all merchandises in warehouse. Then stocktaking, sorting and order picking become quicker and more precise.
 

Application Details
 
Quick Putaway
Upon the arrival of goods, each carton is pasted with a barcode which will distinguish it from others. By scanning the barcode, the database will synchronize the records, confirming their entering into warehouses. The label has already been written into information like product name, category, production date, exact place where it should be placed, and etc. The warehouse keepers can then quickly and accurately put them away on the right shelf.
 
Efficient Stock-taking
Each warehouse can monitor its real-time stock with smart PDAs. Real-time transmission of inventory information to the database over wireless network connections greatly enhances stock-taking efficiency and feedback speed. Inventory visibility are improved and replenishment are made in time.
 
Intelligent Sorting
Each warehouse received thousands of orders each day. Fulfilling one order by another is definitely a waste of time and warehouse keepers keep walking back and forth for the whole day. Chainway PDAs solves this trouble by planning the best sorting route, putting all staff's work in order.
 
Information Inquiries
For administrators, they can get whatever data they need about a certain commodity by an easy wave of a mobile computer. By entering commodity's code number in the official website, customers can check all information online so that they can be assured of its authenticity.
 

Effects

  • Intelligent inventory checking and order picking achieved a highly automated warehouse management.

  • Information automatically transmitted to the database over wireless networks eliminated handwritten transcripts. Electronic records could be kept forever and information inquiry became much easier.

  • The efficiency of recording the inbound and outbound was highly enhanced, at the same time manual errors were avoided.

  • Real-time inquiry about inventory information stopped incidents like stock out. 

  • It eventually lifted sales service and customer satisfaction.

 
PDA Configuration
P/N: C5000
Functions: 1D, Wi-Fi

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