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SECURITY CHECK & TICKETING MANAGEMENT|EUROPE|

Ticket Check for a Cruise Company

Background
 
The cruise companies has become a leader in the cruise industry in the Mediterranean, South Africa and Brazil. In order to further enhance the service of the cruises, the company decided to adopt new technology to manage the ticket card and boarding pass.
 
Challenges
 
  • Manual ticket inspection is slow and inefficient, which makes tourists have bad boarding experience.
  • Traditional tickets are easily forged, resulting in losses to cruise companies.
  • The ticket data cannot be effectively recorded and updated. As a result, the manager can't make a proper strategy based on the actual situation.
 
Solution
 
The cruise company uses C71 for ticket inspection to boost its operational efficiency. The staff scans the ticket card and the boarding pass of the tourist using C71, so as to realize the fast ticket checking and identity authentication. The real-time data for tickets is uploaded to the background server through the wireless network. It shortens the waiting time for visitors to board the ship, and enhances the passenger's boarding experience.
 
 
Effects
  • It greatly improves the efficiency of ticket inspection and enhances customer satisfaction.
  • The perfect cooperation between the ticket card and the handheld device realizes professional anti-counterfeiting, avoiding the loss caused by ticket fraud.
  • All kinds of ticket data are uploaded in real time. Staff can check details to manage cruise passengers. At the same time, it provides necessary data support for subsequent visitor analysis and business decision-making, which is beneficial to long-term development.
 
PDA Configuration

P/N: C71
Function: 2D, NFC   
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