Smart Water Management in Mongolia

Background

The Ulaanbaatar Water Supply and Sewerage Authority (USUG) is responsible for maintaining stable water supply and wastewater services in Mongolia. As infrastructure operations expand, the organization requires more efficient field inspection, equipment maintenance, and digital data management capabilities.

Traditional paper-based reporting methods made real-time data updates and field-office coordination challenging. To improve smart water management operations, USUG deployed Chainway P100 AI 5G Industrial Tablets to support mobile inspections, equipment data collection, and real-time communication between field teams and management systems.
 

Challenge

Limited efficiency in field and office coordination
Traditional paper-based records and manual reporting make it difficult to synchronize field information with management teams in real time.

Demanding outdoor working conditions
Water infrastructure inspection and maintenance require reliable devices that can operate in outdoor environments with clear visibility and stable performance.

Inefficient equipment information collection
Workers need to quickly identify equipment information, asset codes, and inspection points, while manual input methods slow down field operations.

Need for long-lasting operation
Inspection and emergency maintenance tasks may continue for extended periods, requiring dependable battery performance.

Growing mobile office requirements
Beyond field work, employees need devices for work orders, inspection records, photo uploads, and data queries.
 

Solution

USUG deployed Chainway P100 AI 5G Industrial Tablets to support field inspection, equipment data collection, maintenance reporting, and mobile office operations. The solution enables real-time communication between field teams and management platforms.

• Mobile inspection for improved field efficiency:
  P100 allows workers to perform inspections across water facilities, pipelines, and wastewater treatment areas without relying on paper records. Collected information can be uploaded directly to backend systems for faster coordination.

• Long-range barcode scanning for faster identification:
  Supporting barcode scanning distances of more than 10 meters, P100 enables quick identification of equipment labels, asset codes, and inspection points, reducing manual entry efforts.

• AI 5G platform for real-time connectivity:
  Powered by an AI-enabled octa-core 5G platform and Android 14 (AER), P100 supports stable communication between field personnel and management systems for timely data transmission.

• High-visibility display for outdoor operations:
  The 11-inch FHD display with 800-nit brightness provides clear visibility under outdoor lighting conditions, helping workers access inspection data and work orders efficiently.

• Extended battery support for continuous tasks:
  With a 10,000mAh hot-swappable battery and 27W fast charging, P100 supports long-duration inspection and maintenance activities while reducing downtime.

Result

The smart water management solution delivered significant improvements:

• Higher field inspection efficiency by reducing paper-based processes and repetitive data entry.

• Faster data synchronization through real-time transmission between field operations and management systems.

• Improved field-office collaboration with better information sharing and faster response to maintenance needs.

• Enhanced outdoor work experience through a bright display and long-lasting battery design.

• More digital equipment management with improved asset and inspection data visibility.

• Higher operational efficiency by combining field mobility with daily office workflows.

• Accelerated smart water management development through AI 5G-enabled digital transformation.